We need all the resources we can muster to help us during these uncertain times. Our social resources are extremely curtailed, by limited access to people and places. Our psychological resources, however, are more accessible, once we know what they are and how to make the most of them. They are usually referred to as PsyCap and have four components, namely Hope, Optimism, Self-efficacy (confidence) and Resilience.  These elements are states rather than traits, so can be learned and improved. This presentation will outline the benefits of PsyCap and provide strategies for building each one of its elements.    

Jacinta M. Kitt   

Jacinta is a Lecturer\Researcher and an Organisational Advisor. She is a former primary teacher. She lectures part-time in Trinity College on the M.Ed. programme, in Marino Institute of Education on the B.Sc. and B.Ed. programmes and provides guest lectures for other colleges.  She also provides professional development training and presentations for schools, colleges and various other public and private organisations. The focus of much of this work is the characteristics, skills and benefits of creating and maintaining a positive/effective work environment.

Her Masters thesis had workplace bullying in schools as its theme and she is an acknowledged expert on that subject. She conducts awareness sessions on bullying in schools and workplaces. Her focus is on prevention and minimisation of negative and inappropriate workplace behaviours and on the links between organisational culture and climate and the prevalence of those behaviours. Providing strategies for improving how we communicate/ interact with each other in every environment is the theme of much of her work. She regularly works with school principals on the impact of their behaviours, relationships and emotions on school effectiveness.  

She frequently speaks at conferences and seminars on workplace environment related topics. She provides expert witness reports to tribunals and court cases relating to employment law. She is the author of a recently published book entitled “Positive Behaviours, Emotions and Relationships…. The Heart of Leadership in a School”.

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